PSAP Modernization and Integrator Tips
One topic I'm trying to finish up on is how I recommend PSAPs (Primary Safety Answering Points) should get set up to monitor text messages, email and even provide bidirectional communication through Twitter and/or Facebook. If you have any experience or feedback for that topic - let me know .
On another note, this month's issue of Security Magazine features a cover story on Integrator Relationships where I was a contributor. Most of my input (and some of the story content it seems) came from the June 24th 08 post on Vendor / Integrator Selection Tips.
It's a topic that's very near and dear to my heart because of the time I've spent as an integrator and end user.
Why am I saying this other than shameless self-promotion?
Because in this day-and-age every expense is being looked at closely. And when you've got to sent out an RFP (Request for Price) on a project, you may be in for a shock when the client is a lot less receptive to paying more for a better integrator.
Just in the last few months I've seen major security vendors low-ball bids just to get the work, knowing full well there's no way they can make a profit. That kind of game is usually easy to explain, and dismiss. But when CFOs are tightening the screws and every expense is scrutinized, this can be a real problem.
